Millions in compensation for customers impacted by bank outages

Barclays is to pay millions in compensation for recent IT outages which prevented customers from banking.

The lender said it expects to pay between £5m and £7.5m in compensation to customers for "inconvenience or distress" caused by a payday outage last month, the influential Treasury Committee of MPs said.

The glitch began at the end of January and lasted several days. This was caused by "severe degradation" in the performance of their mainframe computer, a large computer used by big organisations for bulk data processing.

But up to £12.5m could be paid when all outages over the last two years are factored in, the committee said.

The committee is investigating IT problems at all banks that prevent or limit customer access to banking.

As part of their inquiries, banks said common reasons for IT failures included problems with third-party suppliers, disruption caused by systems changes and internal software malfunctions.

The responses were received before last Friday's online banking failures which caused difficulties for millions on payday.

This breaking news story is being updated and more details will be published shortly.

Please refresh the page for the fullest version.

You can receive breaking news alerts on a smartphone or tablet via the Sky News app. You can also follow us on WhatsApp and subscribe to our YouTube channel to keep up with the latest news.