AI is doing 30%-50% of the work at Salesforce, CEO Marc Benioff says

Salesforce is accelerating its usage of artificial intelligence successful automating workloads, according to CEO Marc Benioff.

"All of america person to get our caput astir this thought that AI could bash things, that before, we were doing, and we tin determination connected to bash higher-value work," helium said successful an interrogation with Bloomberg, noting that the exertion presently accounts for astir 30% to 50% of the company's work.

Technology companies are hunting for caller ways to trim costs, boost efficiencies and alteration their workforce with the assistance of AI.

The aftershocks person already deed the tech industry, with the bundle elephantine cutting much than 1,000 positions earlier this twelvemonth arsenic it restructured astir AI.

Other exertion companies person made similar moves, including cybersecurity elephantine CrowdStrike.

Klarna CEO Sebastian Siemiatkowski said the institution has shrunk its headcount by 40% owed successful portion to AI investment, portion Amazon CEO Andy Jassy said the e-commerce elephantine volition usage artificial quality to trim roles.

Benioff called the emergence of AI successful the workforce a "digital labour revolution," estimating that the bundle institution has reached astir 93% accuracy with the technology.

"It's beauteous good," helium said, but it's not "realistic" to deed 100%. He added that different vendors are astatine "much little levels due to the fact that they don't person arsenic overmuch information and metadata" to physique higher accuracy.